Blue Rose Saxophones offer a 2 year limited warranty on our saxophones.  Blue Rose Saxophones are covered against defects in workmanship, materials, and manufacturing for two years from date of purchase. This warranty applies only to the original purchaser of a new Blue Rose instrument from an authorized Blue Rose dealer or via our web-shop.

Blue Rose Saxophones, at its discretion, will find the best possible solution to the problem to remedy any defect situation.

To receive warranty service, please contact the Blue Rose Dealer where original purchase was made. If that is not possible, please contact Blue Rose Saxophones at: Service@BlueRoseSaxophones.com. Warranty requires prior authorization from Blue Rose Saxophones. Proof of purchase must be presented.

Exclusions:

Blue Rose Saxophones does not warrant against deterioration from perspiration, high humidity, extreme temperatures, oxidation or tarnish of finishes, or other external causes. Blue Rose Saxophones disclaims and excludes liability for damage done to finish or plating by excess polishing or pressure or use of a polishing cloth which takes the plating off. Use a soft cloth, free of chemicals for all finishes. Wipe finger prints often and dry moisture off inside and outside the horn as often as possible. Keep your instrument dry and in its case.

Instruments which have been altered, or the identification numbers removed or changed are not eligible for warranty. Blue Rose Saxophones disclaims and excludes liability for any incidental or consequential damages. Warranty does not cover damage resulting from abuse, negligence, accidents, lack of reasonable maintenance or failure to follow Blue Rose Saxophones care instructions. Warranty does not cover loss or theft of instrument.

Warranty does not cover pads, normal upkeep, or regulation.

All problems must be reported within 4 weeks after discovery.